Job description
- Advise/recommend/sell products and services to dedicated customer accounts
- Solve customer problems in a group, with sales staff, production and engineering
- Resolve customer questions/problems and follow-ups to ensure that concerns were resolved to the client’s satisfaction
- Process customer inquiries, quotes and orders and administer correctly in order entry program
- Assist in customer account maintenance
- Coordinate and communicate with field sales; including extensive telephone contact and internally by utilizing company specific communication programs
Requirements
- We are looking for the following candidates: Native German speakers. In addition, each candidate must be fluent (business level acumen spoken and written) in at least one of the following languages: Russian or Polish
- Minimum 3 years previous commercial business to business experience (internal)
- Strong mathematical and technical aptitude
- Excellent verbal & written communication skills, along with a pleasant & professional phone manner
- Knowledge and experience of ERP system e.g. Oracle is preferred
- Must be detail oriented and possess excellent problem solving skills
- Must be able to handle multiple tasks using strong organizational skills
- Self-managed and a team player
- Occasional travel is required
Więcej: Undutchables.nl
